The Foundational Success Factor

I ended yesterday's post with a cliff hanger (I'm surprised any of you were able to sleep last night from the suspense of it) and a question: What is the biggest factor of success?

I think there are a few key factors, but I believe there is one that is absolutely foundational. I'm convinced that we could have 47 other success factors nailed and still fail because we lack this one thing.

What is it?

Character.

It doesn't matter what job we're doing, if we display strength and depth of character, we will set ourselves apart from everyone else because good character is rare.  

Here are three ways to exhibit the kind of character that's necessary for success:

• Be Reliable -- We need to do what we say we'll do, be where we say we'll be, and be there on time.  I see the impact of this characteristic (or lack thereof) in my business when I talk to people who are looking for a new cleaning service. The most common reason they give for wanting to find someone new is that their previous service was unreliable. The cleaning lady was supposed to be there every other Tuesday at 9:00am, but they never knew if she'd really show up.  Customers won't put up with that kind of performance for long. Neither will employers. If we prove our reliability, we'll quickly find ourselves gaining favor with the people who matter in our business.

• Do Every Task With Excellence -- Excellence is accomplished in the details, so we can't cut corners or take short-cuts. No job is insignificant. Every little thing counts, so it's necessary to give our best to every task, no matter how small or unimportant it seems. A guy named John W. Gardner said, "Excellence is doing ordinary things extraordinarily well." (I'll bet he had all kinds of excellent accomplishments). When we give the extra effort to do things well, we set a standard for excellence that shows in everything we do. 

• Be Faithful in the Little Things -- At Bloom, when we interview new people, we always tell them that we're looking for people who are faithful in the little things. We want people who are willing to work hard and prove themselves over time. People who are humble, have a willingness to learn, and can be trusted with really big things because they've shown themselves to be consistently trustworthy with really small things. (Jesus tells a pretty good story about this in Matthew 25).

These are just a few ways we can show ourselves to be people of strong character in the workplace, but I really believe living these things will set us apart and help us move forward.  

Do you agree that character is foundational to success? 

What's the Biggest Factor in Success?

Last weekend, I had the privilege of speaking to an amazing group of women at a conference hosted by the Bethel Foundation, which is an organization that provides lots of fantastic resources to single mothers in OKC.  I was asked to speak about career opportunities, a topic that sounded relatively easy to me at first, but proved to be more difficult the more I researched and prepared.

Naturally, I shared the vision of my own company (Bloom Home Cleaning) and our heart for providing a business opportunity for women and a community to help them succeed in every area of life (physical, emotional, spiritual). But the truth is, there aren't a lot of realistic opportunities for women who have little money for a start-up venture and/or lack a high level of education or specialized skills. I love that Bloom is a realistic opportunity--there's no start-up cost and anyone who's willing to work hard can do it--but it's not for everyone.

I did come up with a page full of career resources, but the more I thought and prayed about what to say to these women, the more my heart screamed, "Give them hope!" Being a single mom is more difficult than I can even imagine, so I wanted them to know that they can succeed and that someone believes in them.

So, instead of going over a list of potential careers and jobs (they got that as a hand-out), I spent the time talking about three things that I believe directly affect a person's level of success in their job, no matter if they work at McDonald's or they're a CEO of a Fortune 500 company or they're a starving artist.

I want to share those thoughts with you, too, and see what you think. But I'm going to break it up into a few separate posts so it's not so long. You're welcome.

Tomorrow, I'll give you the first thing on my list. In my experience, it's the single biggest factor when it comes to succeeding at any job. It's the Big Mama. It's why some people get promoted and others get fired. And in my business, it's how we keep customers.

Any guesses as to what it is? What's the first thing you would tell people if you were asked to speak about career opportunities? hmmm. maybe I should've asked that question before I gave my little talk. :-)